Jenny Gradwell (founder)
My career in higher education began in 2002. I’ve spent the last decade specialising in student casework and the last five years conducting serious and sensitive investigations (sexual misconduct, harassment, and hate) on behalf of UK universities.
As well as founding and running Campus Resolve, I am a lead investigator for some of the most complex student misconduct cases at a Russell Group university. That background gives me something unique in this field: not just investigation expertise, but a genuine understanding of how universities work; their governance structures, their regulatory obligations, and the pressures staff are under.
I am passionate about procedural justice and am an advocate for inclusive, trauma-informed, and robust investigative and disciplinary practice.
Commissioning an external supplier often involves an internal approval process. For your procurement team I’ve prepared a two-page PDF capability note covering my experience, qualifications, insurance, and data security arrangements — download it here:
Regulatory expertise
I was an OIA liaison delegate for a Russell Group university and a member of the OIA steering group that developed the current Good Practice Framework (GPF) section on harassment and sexual misconduct. That means I have contributed directly to shaping the standards your investigations will be assessed against.
I stay closely engaged with the specialist organisations working in this field including The 1752 Group, Emily Test, Culture Shift, and Lime Culture, and I speak regularly at national higher education conferences across the UK.
Training and accreditations
I am an accredited member of the Association of Higher Education Professionals (AMAHEP), the membership level for leadership and management professionals in higher education.
My professional training includes ACAS investigation training, trauma-informed investigation training, the Skillsfirst Level 3 Certificate in Investigative Interviewing, restorative justice practitioner training, and disciplinary panel chair training.
Why I do this work
The cases I work on sit at the intersection of safeguarding, compliance, and real lives. Done well, an investigation gives everyone involved a fair process they can trust and a finding they can understand. Done badly, it can cause (further) harm and create significant regulatory risk for the institution.
I founded Campus Resolve in early 2025 because I believe that university (and other) communities should have access to investigation expertise that is trauma-informed, robust, and genuinely specialist; not simply adapted from policing or legal practice, but truly grounded in the HE context.
Get in touch to arrange a no-obligation call and discuss what you need.