This service is for cases that are hard to handle through a standard process, because of their size, sensitivity, or complexity. We take them on independently, on your behalf.
We take on:
- group and multi-party complaints, where several people come forward, or where the concern is about a team or department;
- staff grievances and other complaints between colleagues;
- large or linked investigations, where several allegations are better looked at together than separately;
- high-profile or sensitive cases, where care and discretion are important; and
- cases with a significant power imbalance, such as those involving senior staff.
We do the work, rather than advise from a distance. We act as your independent investigator or case manager and see the case through from planning to the final report. This keeps the work away from colleagues who may be too close to it, or who do not have the time to take it on.
If you would prefer to keep the case in-house and get senior guidance as you go, our Complex Case Consultancy service may be a better fit. We are happy to help you work out which you need.
Get in touch
You can contact us for a quick conversation about what you need and a no-obligation quote by emailing info@campusresolve.co.uk or submit the form on our contact page linked below.
Get in touch